How fast does PlowWow respond in Kensington-Cedar Cottage once a snow event starts?

Seasonal contracts include a written response threshold — typically dispatch within 60 minutes of 2 cm accumulation or a confirmed freezing-rain forecast. Crews are pre-staged in East Vancouver before events, not driving in from another region when the storm starts.

Does the seasonal contract cover freezing-rain and refreeze events, or only plowable snow?

Both. Salt-only dispatches on forecast refreeze are included in the seasonal price. Most claims here come from refreeze on the Kensington ridge and shaded lane surfaces, not from fresh accumulation.

What de-icer do you use near Trout Lake and on lobby entrances?

Pet-safe magnesium chloride or calcium magnesium acetate on all pedestrian surfaces by default. Rock salt only on non-pedestrian surfaces at the client's specific request. Every application is logged with product and rate.

How does a seasonal contract help with BC Strata Property Act liability?

Sections 3 and 72 make the strata corporation responsible for common-property safety. A seasonal contract defines the trigger in writing, automates dispatch and produces per-visit documentation — exactly what an insurer needs to defend a slip-and-fall claim.

Can you service narrow Cedar Cottage lanes and laneway-suite access?

Yes. Narrow lanes and shared driveways are serviced with compact and walk-behind equipment, and access constraints are mapped at the October walk-through so nothing is skipped during a live event.

Do you clear the public sidewalks adjacent to the property, or just private surfaces?

Public sidewalks are base scope. Under City of Vancouver Street and Traffic By-law No. 2849, adjacent owners must clear public sidewalks by 10:00 a.m. the day after a snowfall. We treat those sidewalks as part of the property's clearing perimeter.

What does a fixed seasonal price actually include?

Unlimited plow-and-salt dispatches on accumulation events, unlimited salt-only dispatches on refreeze events, sidewalk clearing under bylaw, per-visit GPS and photo documentation, weekly summaries to the property manager and an end-of-season package for AGM. One quoted number, no per-event upcharges.

When should a Kensington-Cedar Cottage council or landlord book?

October, before the first cold snap. Regional seasonal capacity fills every year, and booking early also locks in pre-inflation pricing for the season.

Kensington-Cedar Cottage Snow Removal Vancouver

Kensington-Cedar Cottage strata & commercial snow removal — 24/7 dispatch, seasonal contracts, GPS-logged salt runs, pet-safe de-icer and BC Strata Act co…

Kensington-Cedar Cottage Snow Removal Vancouver — PlowWow

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